Welcome to the Zcube Help Center! We’re here to answer your questions and help you get the most out of Zcube — our fun, hands-on learning cube and interactive platform designed to help kids master algebra through stories, games, and puzzles. If you don’t find the answer you’re looking for, feel free to reach out to our support team. We’re always here to help!

General Questions:

What is Zcube?
Zcube is an innovative educational toy and app that helps children learn algebra through an exciting blend of storytelling, gamified challenges, and hands-on cube-based activities. It’s designed to make learning math feel like an adventure!

Who is Zcube for?
Zcube is perfect for kids aged 7 and up who are beginning to explore algebraic concepts. Whether your child is just getting started or needs a little extra help, Zcube makes math fun and engaging.

How can I contact Zcube’s customer support?
You can reach our support team anytime by emailing support@thezcube.com or visiting the Contact Us page on our website.

Do you offer bulk or school orders?
Yes! We work with schools, coaching centers, and educational programs to provide Zcube in bulk. For special pricing and collaboration opportunities, please contact us directly.

Product & App:

What’s inside the Zcube box?
Each Zcube includes a physical learning cube with algebraic formula tiles, a user guide, a storybook, and access to our companion app that features quizzes, games, and math missions.

What platforms is the Zcube app available on?
The Zcube app is available on both Android and iOS. You can download it from the Play Store or App Store and log in with the code that comes in your Zcube box.

Is internet required to use Zcube?
The physical Zcube and most parts of the app work offline. However, some features like leaderboard access, updates, and cloud sync require an internet connection.

Can multiple kids use the same Zcube?
Absolutely! While the physical cube can be shared, each child can create their own profile in the app to track progress separately.

Learning Experience:

What concepts does Zcube teach?
Zcube focuses on foundational algebra concepts such as:

• Square and cube formulas
• Identities
• Factorization
  …and more — all taught through engaging narratives and interactive challenges.

Is Zcube aligned with school curriculum?
Yes, Zcube is designed to complement school math curriculum and is aligned with key algebraic concepts taught in grades 5 to 9.

Are there assessments or progress tracking?
Yes, the app provides fun quizzes, chapter-wise challenges, and a progress tracker for parents and teachers to monitor learning.

Ordering & Shipping:

How can I place an order?
You can place an order directly through our website at www.thezcube.com. Select your product, add it to cart, and follow our simple checkout process.

Do you ship internationally?
We currently ship across India. For international orders, please email us with your location and we’ll assist you accordingly.

How much is shipping?
Shipping costs are calculated at checkout based on your location. We often offer free shipping promotions—keep an eye out!

Returns & Support:

What if my Zcube arrives damaged?
We take great care in packaging, but if your product arrives damaged, please contact us within 48 hours of delivery and we’ll make it right.

What’s your return policy?
If you’re not satisfied with your Zcube, we offer a hassle-free 10-day return window. Please refer to our Return Policy for full details.

How long do refunds take?
Refunds are typically processed within 7–14 working days once we receive the returned item.

At Zcube, we’re on a mission to turn math anxiety into math adventure. Still have questions?
Reach out to our team — your journey with Zcube matters to us!

Email: support@thezcube.com